E-commerce Sales Specialist – Customer Relations Management
Position Overview
Position in the E-commerce department of a company specializing in the distribution of enterprise-class IT hardware, including servers, storage systems, network switches, hard drives, SSDs, and related components.
Key responsibilities
- Handling inquiries – providing customers with information about the company's products and services.
- Analyzing and updating sales prices of the company’s product offerings.
- Preparing commercial offers and contracts, entering sales orders, managing tender documentation, and issuing sales invoices.
- Listing products on e-commerce platforms – creating product descriptions and completing technical specifications for server-related items.
- Managing online stores and marketplaces (eBay, Allegro, Baselinker, Amazon, etc.).
- Creating special offers and promotional campaigns.
- Collaborating with other departments within the company in matters related to customer service (technical department, purchasing, accounting).
Our Requirements
- Knowledge of computer hardware and a strong interest in the IT industry.
- Strong interpersonal and communication skills (both written and verbal).
- Familiarity with e-commerce, online sales platforms, and managing online stores.
- Proficient computer skills, including Microsoft Word, Excel, and Outlook).
- Good command of the English language.
Nice to have
- Familiarity with additional tools such as graphic design software, process automation, AI, Power BI, and SQL.
- Knowledge of additional foreign languages beyond Polish and English.
What we offer
- A position in a fast-growing company operating in an exciting and innovative industry.
- Stable employment based on an employment contract.
- Opportunities for professional development and skill enhancement.
- Access to the latest IT technologies.
- A friendly and supportive work environment.
Benefits
Apply for the post of E-commerce Sales Specialist
- Customer Relations Management
About the company
Hardware Direct is a leading distributor of server hardware. Since 15 years we have specialised in providing custom-built hardware solutions and custom-built hardware solutions and taking care of the infrastructure of our Customers.
We are proud to remain the first choice supplier for both large data centres and smaller entities. We have our own in-house service and engineering staff delivering the the most complex projects. We offer unbeatable conditions thanks to our cooperation with hardware and manufacturers, we offer unbeatable terms and conditions.
We have our own laboratory and all the goods we offer are in stock Our engineers, architects and salespeople are uniquely placed to test, compare and match our products. unique opportunity to test, compare and select the optimum equipment for the customer's needs. Before purchasing the equipment can be inspected and tested or you can order a PoC (Proof-of-Concept) service. You can view and test the equipment before you buy it, or order a Proof-of-Concept (PoC) service, during which our specialists will demonstrate capabilities and functions of the equipment, answer your team's technical questions and leave the team and leave it to them for testing, offering full support and configuration assistance.